Retention Strategies For the Crisis and After

May 27, 2020

Our latest Practice Perspective report provides helpful guidance on the important subject of retention of quality talent. Always challenging, retention has become even more uncertain with the disruptions caused by the coronavirus pandemic.


Retention Strategies for the Crisis and After identifies several crisis-induced risks in retaining clinical and non-clinical staff. Much will hinge on how organizations handle three decisions described briefly in the paper.


The Practice Perspective also highlights concrete steps organizations can take to bolster retention now and capitalize on longer-term strategies, including:

  • Adopting flexible policies and schedules to help employees adapt
  • Investing in helping clinicians adopt fast-emerging care options such as telehealth
  • Crafting a consistent communication strategy
  • Looking for opportunities presented by the crisis to enhance advancement pathways

With attention turning to post-crisis planning and implementation, retention should be a priority, and you’ll find the Practice Perspective concisely frames the issues that need to be in focus now.

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